Privacy Policy

Feel secure, your information is secure.

Currat Luna Daphne Christelle and LunaTour S.A.S., committed to comply with the Organic Law on Personal Data Protection, and in order to protect the privacy of its users, informs the following:

Analytics

This website collects personal data to power the site's analytics functions, including the following:

  • Information about your browser, network and device

  • Web pages you have visited before entering this site

  • Your IP address

This information may also include details of how you use this website, including the following:

  • Clics

  • Internal links

  • Pages you visited

  • Displacements

  • Search

  • Timestamps

We share this information with our web site analytics service provider to inform us about traffic and activity on the site.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that are downloaded to a device when someone accesses a website or application.

These functional and mandatory cookies are always used, which allow our web hosting platform to offer this website in a secure way.

These analytics and performance cookies are used on this website, as described below, only when you accept our cookie banner. This website uses analytics and performance cookies to view traffic, activity and other site data.

For customers

When you purchase or book something on or through this website, we collect personal information from you in order to fulfill your order. We may collect personal information, such as:

  • Billing address

  • Details regarding your purchase or reservation

  • E-mail address

  • Name

  • Telephone number

  • Identity card

We share this information with our booking engine or online store provider, so they can provide their services to us.

For form block submissions

When you submit information to this website via a web form, we collect the data requested in the form to track and respond to your submissions. We share this information with our content management system provider so they can provide their services to us.

Marketing messages

The information is obtained directly from the user when using the services we offer through our websites, newsletter subscription forms, user registrations or any promotion or service that is or has been available to our users.

We may send you marketing messages, but you can unsubscribe from these by clicking on the link at the bottom of the message. We share your contact information with our email marketing provider, so they can send these types of messages on our behalf.

We do not share this information with third parties, except for the specific purposes for which it was collected or when required by court order, in accordance with the regulations in force in Ecuador. We do not sell or rent user information by any means.

Currat Luna Daphne Christelle and LunaTour S.A.S. are responsible for the treatment of the personal data of its users. In case you require additional information you can contact us at the following e-mail address privacidad@lunavolcan.comtelephone: (593) 3 274 0882, Vía a Runtun Km 6 s/n, Baños-Ecuador.